St. Louis, MO – S. M. Wilson & Co. has been honored with the 2025 Bronze Excellence in Client Experience Award. This award, presented by Client Savvy, recognizes professional services firms in the top quarter of performance that consistently excel at aligning with expectations and delivering experiences buyers would highly recommend to others.
In 2024, S. M. Wilson worked with Client Savvy, a customer feedback software, into its client experience journey, sending 110+ surveys.
“Leading with excellence. Excellence is not merely a target; it is a continuous journey. We strive to set the highest standards in our work, from the quality of our projects to the integrity of our practices,” said Michael Yazbec, S. M. Wilson President. “By embracing innovation and best practices, we can define what it means to be a leader in the construction industry. Our commitment to excellence will enhance our reputation and build trust with our clients and stakeholders.”
Founded in 2004, Client Savvy assists professional services firms in understanding what their clients are thinking and learning how they perform compared to their clients’ expectations. Creating the Client Feedback Tool empowers firms to know how they perform in terms of their clients’ expectations.
For more information about the CX Award, visit clientexperienceaward.com.